3. Financial Management
- Secure the appropriate level of funding to design, develop and deliver services that meet the strategy of the organization.
- Act as a gatekeeper that ensures that the service provider does not commit to services that they are not able to provide.
- Maintains the balance of supply and demand between the service provider and customers through appropriate charges / pricing.
ROI, VOI, cost‐benefit analysis, costing models, IT budget, user charges support the business decision to provide or not provide a service.
3 main activities
- Budgeting
- IT accounting
- Charging
2 main cycles
- Planning Cycle (annual)
- Operational Cycle (monthly or quarterly)
Encapsulated within SP elements of the business case & risk assessment.
SLP – contains all work done so far. SD uses to create SD.