3. Financial Management

  • Secure the appropriate level of funding to design, develop and deliver services that meet the strategy of the organization.
  • Act as a gatekeeper that ensures that the service provider does not commit to services that they are not able to provide.
  • Maintains the balance of supply and demand between the service provider and customers through appropriate charges / pricing.

ROI, VOI, cost‐benefit analysis, costing models, IT budget, user charges support the business decision to provide or not provide a service.

3 main activities

  • Budgeting
  • IT accounting
  • Charging

2 main cycles

  • Planning Cycle (annual)
  • Operational Cycle (monthly or quarterly)

Encapsulated within SP elements of the business case & risk assessment.

SLP – contains all work done so far. SD uses to create SD.